Directions, Hours & Search
208 W 13 St
New York, NY 10011

Building Hours

Mon-Sat
9 a.m. to 10 p.m.
Sun
9 a.m. to 9 p.m.

COMMUNITY PARTNERSHIP COORDINATOR

CLASSIFICATION: FULL-TIME
STATUS: ACCEPTING RESUMES

The Community Partnership Coordinator is responsible for cultivating and managing relationships with arts and culture partners to host programs at The Center that will engage a broad and diverse audience.

Principal Duties & Responsibilities:

– Handles sourcing, outreach, vetting of arts and cultural partners.

– Negotiates and manages new and existing relationships with arts and cultural partners, ensuring all expectations are met and partnership agreements are in place.

– Coordinates arts and cultural events and exhibits internally and works in collaboration with Event Production and Reservations staff, as well as partnered organizations to produce these programs.

– Develop and maintain an annual calendar of arts and cultural events within the annual theme(s), including achieving our goals to prioritize partnerships that draw diverse LGBTQ artists and audiences to The Center.

– Responsible for achieving outcomes, managing expense budget, responding to inquiries.

– In collaboration with the communications and marketing team, develop outreach and marketing for all arts and culture related events.

– Operate and maintain the reservation system software to ensure all arts and culture events are scheduled accurately.

– Ensure programming partnerships reflect positively on The Center, amplifies our mission and brand, and represents the broad diversity of the LGBTQ and allied community while staying current.

– Identify and develop opportunities that maximize earned income potential and facilitate/support fundraising.

– Other duties as assigned, including at times, assisting EPR staff with production of other internal and external events.

Position Requirements:

– Bachelor’s degree preferred.

– A minimum of two (2) years professional experience in community building/partnership with an emphasis in arts management.

– Demonstrated experience and skills in navigating community partnerships, arts or cultural administration and management, event production, volunteer/staff supervision, community organizing and outreach.

– Experience with marketing, ticketing, and managing audiences for arts, cultural and/or entertainment events.

– Excellent leadership, administrative, organization, and written/verbal communication skills.

– Detail oriented and ability to handle multiple tasks at once.

– Excellent interpersonal skills and ability to work with a wide range of personalities.

– Relationship building and relationship management a core skill set.

– A flexible, creative, assertive, self-starter with excellent adaptability skills a must.

– A strong commitment to the mission of The Lesbian, Gay, Bisexual and Transgender Community Center.

Back to top

INFORMATION & REFERRAL SPECIALIST

CLASSIFICATION: PART-TIME
STATUS: ACCEPTING RESUMES

The Information & Referral (I&R) staff facilitate the daily operation of The Center, ensuring a peaceful, safe and friendly environment at all times. I&R staff greet Center visitors, troubleshoot events, answer questions, provide referrals, investigate situations and resolve conflicts through de-escalation.

Principal Duties & Responsibilities:

  • – Greet and welcome all Center visitors and provide telephone reception, when needed.
  • – Post and be familiar with the daily calendar of events in order to direct people to the appropriate locations.
  • – Be familiar with all Center produced activities, user groups and referral resources in order to answer questions and make referrals to visitors.
  • – Direct deliveries to the appropriate recipients in the building.
  • – Oversee the David Bohnett Cyber Center, processing payments and troubleshooting issues when appropriate.
  • – Receive and process in-person meeting and space rental payments according to procedure.
  • – Maintain supply of Center publications at the front desk and in the displays, and be familiar with their contents in order to answer questions from the public.
  • – Maintain bulletin boards and literature racks throughout the building.
  • – Maintain lost-and-found.
  • – Respond to information requests via email, or forward to the appropriate staff person.
  • – Assist office staff with projects, such as mailings.
  • – Enforce Center Code of Conduct; engage visitors in violation to modify behavior and/or leave the building.
  • – Refuse admittance to any person who is known to be prohibited from entering the building.
  • – Remain alert at all times; engage with visitors proactively, when needed.

– Respond to requests for assistance from Center staff and users.

– Perform regular building tours to assess activity, traffic and safety conditions.

– Perform building open and close/safety shutdown.

– Report immediately any unsafe conditions observed or reported. Close effected areas, if necessary.

– Prepare internal incident reports about any unusual problems or occurrences.

– Call for assistance in the event of a difficult situation; engage support (i.e. NYPD) if necessary. I&R staff do not confront a difficult person or situation physically.

– Attend monthly I&R staff meetings.

Position Requirements:

– 2-3 years relevant experience, including both customer service and security/space management.

– Excellent customer service and interpersonal skills; ability to work effectively with a wide range of people.

– Ability to adapt to circumstances in a sometimes high-pressure environment.

– Prior de-escalation and/or conflict resolution training and experience highly desired.

– Exhibit a friendly, helpful disposition and demeanor.

– Demonstrate sound judgment and critical thinking skills.

– Excellent verbal and written communication skills.

– Knowledge of, and sensitivity to, LGBT communities, issues and resources required.

– A strong commitment to the mission of The Lesbian, Gay, Bisexual and Transgender Community Center.

– Hours will include weekdays, evenings, weekend and holiday shifts. Schedule flexibility is a must.

Back to top

NETWORK CAPACITY-BUILDING COORDINATOR

CLASSIFICATION: FULL-TIME
STATUS: ACCEPTING RESUMES

The New York State LGBT Health & Human Services Network (The Network) is a coalition of 72 LGBT-specific non-profit organizations that provide care to LGBTQ New Yorkers and our families. The Network is administered by The LGBT Community Center and consists of eight committees and an advisory board, which collaborate, share resources, and determine strategies to advocate on behalf of LGBTQ New Yorkers. The Network Capacity-Building Coordinator will provide key programmatic support for these activities and provide technical assistance to Network members.

Essential Duties and Responsibilities:

– Support the Director of The Network in the facilitation of Network programming, including execution of The Network’s communications strategies around LGBTQ health promotion and HIV prevention.

– Coordinate and deliver technical assistance and capacity building support for Network member agencies related to their priorities and contracted topics, such as social media (e.g., trainings, campaigns, conferences, and reports).

– Attend and co-facilitate the Network’s all-member, advisory body, and committee meetings.

– Assist with LGBTQ cultural competency education and technical assistance with state agencies, and serve as liaison with Network members for these services statewide.

– Assist with the creation of program content for The Network’s in-person events (e.g., the technical assistance conference, retreat, and advocacy events).

– Coordinate The Network’s statewide needs assessment and annual report, including data collection, analysis, and report writing.

– Develop and implement an annual educational campaign around a health priority within the LGBTQ community.

– Collaborate with The Network’s committees to create digital campaigns around days of significance to the LGBTQ community, to be easily replicated by The Network’s members statewide (LGBTQ Health Month, Pride, Transgender Day of Remembrance, Transgender Day of Visibility, and others).

– Analyze The Network’s social media analytics and effectiveness of outreach strategies. Make recommendations for areas for improvement.

– In collaboration with the Director, conduct site visits to The Network’s members across the state.

 

– Serve on committees and advisory bodies around LGBTQ health and engage New York State government officials and agencies around LGBTQ health and human service priorities.

– Manage relationships with external consultants and across departments within The Center.

– Meet agency funding requirements, including monitoring program activities and outcomes, preparing program reports, and other documentation.

– Other duties as assigned.

Position requirements:

– Bachelor’s Degree in a human service, public administration, or related field preferred; Master’s a plus. Minimum 3-5 years of experience working in nonprofit organization or social services agency.

– Frequent statewide travel.

– Familiarity with the LGBTQ health and human services landscape in New York, particularly with issues affecting transgender and gender non-conforming, immigrant and communities of color.

– Demonstrated success and experience in project coordination, working in and for coalitions, as well as independently.

– Commitment to inclusive, multicultural programming; prior experience working within coalitions with diverse communities and an understanding of intersecting oppressions.

– Strong time management, administrative, and organizational skills, including the ability to manage multiple projects and competing priorities.

– Excellent interpersonal, written/verbal communication, and customer service skills, with an ability to interact with a wide range of personalities and diverse community members.

– Demonstrated experience with Google Suite, social media and text messaging platforms, and online education formats.

– Familiarity with New York State budgeting processes, state agencies and state legislative process, community organizing, and campaign development.

– Evaluation and data analysis experience preferred.

– Bilingual English/Spanish a plus.

– A strong commitment to the mission of The Center.

Full-time, non-exempt position. Position may require evening and weekend shifts, as necessary.

Back to top

NETWORK OPERATIONS ASSOCIATE

CLASSIFICATION: FULL-TIME
STATUS: ACCEPTING RESUMES

The New York State LGBT Health & Human Services Network (The Network) is a coalition of 72 LGBT-specific non-profit organizations that provide care to LGBTQ New Yorkers and our families. The Network is administered by The LGBT Community Center and consists of eight committees and an advisory board, which collaborate, share resources, and determine strategies to advocate on behalf of LGBTQ New Yorkers. The Network Operations Associate will strengthen and build the processes of The Network, including providing administrative support around communications, meeting planning, in-person events, and digital campaigns.

Essential Duties and Responsibilities:

– In consultation with the Director of The Network, assist in the coordination of The Network’s services and operations, including program activities and reporting functions.

– Assist in the coordination and execution of conference calls, The Network’s all-member, advisory body, and committee meetings, including scheduling, taking minutes, and keeping attendance.

– Maintain The Network’s communication mechanisms, including email listservs, announcements, calendars, and databases of members’ contact information.

– Maintain records of The Network members’ participation. Maintain communication with and re-engage members with low participation.

– For The Network’s in-person events (such as the technical assistance conference, retreat, and advocacy events), coordinate meeting space and accomodations, order supplies, and plan logistics.

– Monitor and compile The Network’s social media, marketing, campaign, and outreach data.

– Coordinate plans and logistics for site visits to The Network’s member organizations across New York State.

– In collaboration with the Communications department, source content and post on social media, in alignment with The Network’s communications strategy.

– Prepare and copy-edit documents, including emails, reports, press releases, and social media.

– Maintain and update educational and mobile texting campaigns, including monitoring data and outreach efforts.

– On an as needed basis, project manage short-term projects identified by the Director of The Network.

– Conduct outreach with prospective Network members and process membership applications.

– Attend departmental and organizational staff meetings, as necessary.

– Provide cross coverage for all other tasks and duties of The Network.

– Other duties as assigned.

Position requirements:

– High school diploma or equivalent work experience; minimum two years of experience working in nonprofit organization or social services agency.

– Frequent statewide travel.

– A demonstrated commitment and strong familiarity with issues affecting transgender and gender non-conforming, immigrant and communities of color in New York State.

– Strong time management, administrative, and organizational skills, including the ability to manage multiple projects and competing priorities, particularly in a non-profit setting.

– Highly organized with attention to detail.

– Computer proficiency with Microsoft Office (Word, PowerPoint, Excel) and Google Suite (Gmail, Docs, Drive, Calendar) required.

– Knowledge of Salesforce preferred.

– Comfort working in a fast paced environment with a diverse workload.

– Ability to think strategically, work independently and as part of a team, and meet deadlines.

– Excellent written and verbal communication skills.

– Bilingual English/Spanish a plus.

– A strong commitment to the mission of The Center.

Full-time, non-exempt position. Position may require evening and weekend shifts, as necessary.

Back to top

TGNC HEALTH COORDINATOR

CLASSIFICATION: FULL-TIME
STATUS: ACCEPTING RESUMES

The TGNC Health Coordinator is responsible for the direct coordination and delivery of HIV prevention services for transgender and gender non-conforming (TGNC) community members. This includes providing supervision to interns and peers; coordinating outreach, training, and group interventions for the TGNC community; organizing community-wide events; conducting rapid HIV testing and counseling; providing short-term mental health counseling; and managing linkage to care for PrEP/PEP, HIV care, as well as a spectrum of non-medical services offered at The Center.

Principal Duties & Responsibilities:

– Provide oversight and coordination of all programming within The Center’s Gender Identity Project, including individual, group, and community-level interventions aiming to support and empower NYC’s TGNC community.

– Work closely with the Director of HIV Prevention to meet all contract requirements of the NYS DOH AIDS Institute, preparing monthly program reports, monitoring quality assurance and service deliverables, and reviewing documentation.

– Provide short-term mental health counseling to TGNC individuals, incorporating elements of case management and advocacy, maintain a caseload of clients, and manage additional case assignments to MSW/MHC interns.

– Conduct rapid HIV testing and counseling, providing education, referrals and support related to sexual health, HIV prevention, PrEP/PEP, and the importance of HIV/STI/HCV screening.

– Coordinate monthly drop-in groups and weekly closed groups, ensuring coverage for all groups and training of facilitators, and lead any of the groups as needed.

– Organize community-wide events such as Trans Day of Remembrance, Trans Day of Action, summer social events, and a Gender Tech series on gender affirming surgeries.

– Manage recruitment, training, and supervision of peer outreach specialists, who support program outreach, distribution of safe sex kits and health education, and group facilitation.

– Provide direct supervision to MSW/MHC interns.

– Other duties as assigned.

Position Requirements:

– Associates or Bachelor’s Degree in a social services field required; LMSW or LMHC preferred.

– Previous clinical experience working with TGNC individuals and/or within the field of HIV prevention. Prior knowledge of PrEP/PEP preferred.

– Strong leadership, administrative, organization, and written/verbal communication skills; bilingual Spanish a plus.

– Knowledge of HIV and Transgender/GNC affirming resources and referrals in NYC.

– Strong interpersonal skills and ability to work with a wide range of personalities.

– Must be available to work occasional evenings and weekends.

– Commitment to inclusive, multi-cultural programming; prior experience working within coalitions with diverse communities and an understanding of intersectional oppressions.

– Knowledge and understanding of the issues, needs and interests of LGBT youth, adults, families and community, including knowledge of the spectrum of gender identity and transgender issues.

– A strong commitment to social justice and the mission of The Lesbian, Gay, Bisexual and Transgender Community Center.

Back to top

YOUTH LEADERSHIP DEVELOPER

CLASSIFICATION: FULL-TIME
STATUS: ACCEPTING RESUMES

The Youth Leadership Developer facilitates programs and works directly with LGBTQ and allied youth, ages 13-23, to develop the skills necessary to address the issues that impact their lives. A particular focus is placed on utilizing diverse approaches, including service learning, mentoring, performing arts and other forms of youth leadership development to facilitate youth-driven community change.

Principal Duties & Responsibilities:

– Provide programming support via service-learning and advocacy projects to enhance leadership skills, and educational and career outcomes, in collaboration with youth participants and partner agencies, including reports related to direct service work, service learning and performing arts programming for contract reporting.

– Provide staffing support to youth in performing arts programming, including Youth Pride Chorus and facilitation of the Youth Mentoring program

– Enroll youth in program services, groups, and training programs, and oversee individualized program plans.

– Provide individual clients with crisis-intervention, assessment and referral services, and educational and employment support.

– Work with staff, interns, and youth leaders on annual calendar of youth events and summer programming, including serving as staff advisor and mentor during Summer Leadership Institute and the culminating week-long residential Camp Program.

– Maintain familiarity with current policy issues impacting LGBTQ youth, and offer youth skills to address issues if they are identified as areas of concern.

– Maintain all client and programmatic files, including ongoing attendance records, staff logs, evaluation components, and progress reports for all direct service work, including all relevant data entry.

– Provide cross coverage for all other youth programming units tasks, duties and populations.

– Other duties as assigned.

Position Requirements:

– Bachelor’s Degree; Master’s in Social Work, or related field, a plus

– Previous experience working with youth arts, mentoring, or camp programs a plus.

– Good leadership, administrative, organization, and written/verbal communication skills; Spanish bilingual a plus.

– Good interpersonal skills and ability to work with a wide range of personalities.

– Commitment to inclusive, multi-cultural programming; prior experience working within coalitions with diverse communities and an understanding of intersectional oppressions.

– Knowledge and understanding of the issues, needs and interests of LGBT youth, adults, families and community, including knowledge of the spectrum of gender identity and transgender issues.

– A strong commitment to social justice and the mission of The Lesbian, Gay, Bisexual and Transgender Community Center.

Back to top

INTERNSHIPS

The Center offers a wide-range of internship opportunities in most of our operating areas and departments. For more information please email internships@gaycenter.org.

For professionals and students, we offer field placement educational opportunities for social work, counseling, marriage and family therapy, psychology and addiction. Find out more in Professional Resources.

Back to top

VOLUNTEER OPPORTUNITIES

The Center offers various volunteer opportunities in events, programming and administration. If you are interested in volunteering for The Center, please send an email to volunteer@gaycenter.org. For information about volunteer opportunities for corporate groups, please email development@gaycenter.org.

Back to top

TGNC CLINICAL VOLUNTEER

The Center is seeking a clinical volunteer to plan and provide facilitation for weekly TransMasculine and/or Transfeminine closed support groups (three 10-week cycles/year). This volunteer will be responsible for accurately documenting group and event participants, attending monthly group supervision, and participating in meetings for supervisory and program planning purposes, when needed.

Volunteers must commit to at least three (3) to six (6) hours each week, and make a six month commitment. Volunteers must have an LMSW or LMHC, and have knowledge and/or experience working with TGNC populations. Volunteers will participate in monthly supervision and will obtain “C” hours toward advanced licensure.

If you are interested in this volunteer opportunity, please send an email with “TGNC Clinical Volunteer” in the subject line to volunteer@gaycenter.org.

Back to top